Why You Should Always Work with an ISO Certified Company

Why You Should Always Work with an ISO Certified Company

Are you working with an ISO Certified company?
TMC – The Mate Company has been ISO Certified for six straight years

The International Organization for Standardization (ISO) certification is valuable not only to a company’s customer, but it is also a valuable internal assessment process that allows a company to examine its business practices. Being an ISO certified company is the result of an improvement in every function of the company resulting in benefits for its customers.

To obtain ISO certification a company must demonstrate that it can adhere to ISO voluntary standards. The company must operate efficiently and safely to deliver the highest quality products and services that will meet or exceed customer expectations.

TMC – The Mate Company has achieved ISO 9001:2008 certification for six straight years. During this time, we have made continuous improvements in our processes that benefit both our customers and us.

How the ISO 9001:2008 Certification Benefits Our Customers

Meeting the ISO 9001:2008 standards has required that we evaluate all of our processes using detailed metrics. This evaluation has ensured that our quality control and our business practices are managed to meet the highest quality possible.

ISO certification requires that we use business metrics to ensure that we meet these objectives. These metrics are tied to our quality objectives and our organizational strategy as well as our vision and mission statements.

How ISO Quality Management Benefits Our Customers

Customer focus is a high priority as evidenced by the following practices:

  • Understanding the needs of customers
  • Organizational objectives are aligned with customer expectations
  • Customer requirements and expectations are met or exceeded.
  • Customer satisfaction is measured on a defined consistent schedule.
  • Customer relationships are managed.
  • Understand and support supply chain management criteria.

ISO certification means that our manufacturing processes have eliminated product discrepancy and that we have achieved our on-time delivery goal.

Our ISO Quality Management Process is Supported by Our Internal Operational Process

Quality does not just happen. It must be created. ISO 9001:2008 specifies operational processes that are required for producing high quality products. These processes are the result of organizational strategies that enable us to achieve the highest level of quality. Our ISO 9001:2008 certification means that we have demonstrated our ability to create and follow quality management procedures. Our process ensures that our products adhere to strict requirements. We also have processes that ensure continuous improvement of every function of our company.

The End Result is the Highest Quality Parts Available 

Being compliant with ISO 9001:2008 results in every process and every function being dedicated to achieving the highest level of quality for our customers. Every employee has an important role in making sure that all operations run efficiently with the goal of bringing our customers the best and most affordable products and service.

We are constantly reviewing our processes and working for continuous improvements in every aspect of our business. This is what being an ISO certified company drives us to do. The end result is a better product at the best price possible with minimal product return. Our quality assurance gives our customers a strong peace of mind.

If a company has the opportunity to buy from an ISO Certified company, why would they look anywhere else for the same product? Buying from a quality company will mean more success and fewer problems. A company that buys from us will realize a stronger bottom line and more satisfied customers. TMC – The Mate Company will deliver on all of its ISO 9001:2008 commitments.

ISO Certificate for TMC
ISO Certificate for TMC
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